84 Hotham St, Preston VIC 3072

Office Hours: MON – FRI 09:00am – 5:00pm


Email: [email protected]


Package A

Package A

You have the freedom to organise and schedule all of the supports you need, and simply arrange the invoices to be sent to us!
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Package B


Package B

You have the freedom to organise and schedule support workers that you may need, but we'll assist with arranging Gardeners, Cleaners, Allied Health professionals, and Nurses!
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Package C

Package C

We will assist with arranging all the supports on your behalf at times that suit you.
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More options available for your Home Care Package in the form of self-managed and fully managed packages to give you more flexibility and get more hours for your Home Care Package with total fees starting as low as 15% of the Home Care Package with no other fees included.

Lee K –  “At last the freedom I’ve always wanted. To have a say in who comes and goes in my care team. My Physio, house cleaner! And support personal are all on board and the transition was seamless and easy. If an 81 year old can do it, anyone can. My only regret is! That I didn’t do it long ago. So why didn’t I? Because I didn’t know I could. I’m looking forward to a long and happy partnership with Gratitude.”


Get more hours for your Home Care Package (HCP)

Our Services

Personal Care

Personal Care

At Gratitude In-home Care, we understand that sometimes the simple activities everyday
  • Bathing / showering and drying
  • Oral care
  • Dressing
  • Grooming & shaving
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Medication Assistance


Medication Assistance

Keeping track of which medication to take at specific times can be difficult to manage, regardless of age or ability, and taking incorrect amounts can have serious consequences.
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Respite Care

Respite Care

Each respite care booking is specifically designed to meet individual needs and may include:
  • Domestic Assistance
  • Personal Care
  • Companionship
  • Live-in Care
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After Hospital Care

After Hospital Care

After going through surgery or prolonged hospitalisation, your home is a good place for you or your loved one to heal physically and emotionally.
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Nursing Services

Nursing Services

Our clinical nursing services can be for as little as 30 minutes (after the initial assessment), up to 24-hour care, if that is what is needed.
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Our dedicated care staff are more than happy to provide companionship to our clients.
  • taking clients to appointments
  • attending a day service or community event
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Shopping Support & Meal

Shopping Support & Meal Preparation

At any stage in life, having regular balanced meals is essential to maintaining good health. The benefits of healthy eating include:
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Gardening & Home Maintenance


Gardening & Home Maintenance

Gratitude In-home Care gardeners and handymen are all police checked, fully insured
  • garden maintenance
  • lawn mowing & edging
  • home maintenance tasks
  • window cleaning
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What Makes Gratitude In-Home Care Different?

What Do Our Support Staff and Client Say about Our Services?

One of our experienced support workers talks about her experience working for Gratitude In-home Care and the differences between her experience working with us in home care services compared to her experience working in residential aged care.


One clients that has been with us for a few years comments about the services and the support workers that Gratitude In-home Care provides.

Book a Free Consultation Today!

We will come out to your house, listen to the services you require and explain how we can assist you and answer any of your questions!

What it’s like working for Gratitude In-home Care

One of our experienced Personal Care Assistants, Gaspova tells us about her experience working for Gratitude In-Home Care and what activities she does with her clients.

Free in-home Safety Assessment

Falls are Australia’s largest contributor to hospitalised injuries and a leading cause of injury deaths. In 2018–19, 43% of hospitalised injuries and 39% of injury deaths were due to falls. To prevent injuries, Gratitude in-home care offers a free home safety assessment at the home. Contact us to have a no-charge, no-obligation chat about your options..

Gratitude In-Home Care Employee Screening Process

It would be advantageous if you can speak GREEK, ITALIAN, SERBIAN, or ARABIC. We are hiring on Casual or Subcontract basis in Melbourne’s Northern Suburbs. We have job vacancies in Bundoora, Reservoir, Thornbury, Northcote, Preston, Broadmeadows, Mill Park areas for IMMEDIATE start.

Career With Us

We are currently looking for support workers to join our Ongoing Casual pool in Northern Region. We have vacancies in Bundoora, Reservoir, Thornbury, Northcote, Preston, Broadmeadows, Mill Park and Epping areas for IMMEDIATE start.

Duties may include:

  • Personal care (showering, grooming, dressing)
  • Domestic support (cleaning, meal preparation, laundry)
  • Transport (to appointments, shopping, activity groups)
  • In-home respite
  • Providing companionship.

Shifts are available at various times of the day (including sleepover shifts)

About Us


Gratitude In-Home Care (GIHC) is devoted to supporting seniors in our community to live at their best every day, regardless of their abilities and circumstances.We believe in the capacity of all people to achieve wonderful outcomes and to lead fulfilling lives.

Gratitude In-Home Care values and respects that we are supporting you in your home. We aim to help make your life easier by partnering with you and your family to nurture your health and your emotional, social and spiritual wellbeing. Our services are customised to your individual needs and preferences and we have the flexibility to adapt services quickly and easily, if and when needs change.


We promote a culture of care by respecting diversity


We empower employees to be self-motivated


We foster service excellence and continuous improvement


We encourage personal responsibility by acting decisively, accepting accountability for one’s actions, and driving accountability in others

Have questions related to our services?
Access the FAQs.

We can assist with whatever services you might require. Our care services are individually tailored for individual needs. We offer personal care, domestic support, community access, cooking, and shopping, nursing services, medication assistance, after hospital care, gardening & home maintenance, and companionship.
We provide assistance to government funded and self-funded seniors.
Anyone over the age of 65 that requires support worker assistance will need to undergo an “Aged Care Assessment” in order to start receiving funding from the government which will pay for the required services. These are free government funded assessments usually completed in your own home or the hospital. These assessments are carried out by Aged Care Assessment Teams (ACAT). Visit here for a step-by-step guide to getting a government funded home care package.
You can get an idea of how many hours of care you will receive each week for you home care package by visiting out pricing page. Contact us for a detailed quote.

Book Appointment with GIHC


    Whats clients say about us

    Blog posts

    Aged Care Specialist Officers (ACSOs) provide face-to-face assistance | Aged Care | Gratitude in-home care

    Aged Care Specialist Officers (ACSOs) provide face-to-face assistance for all your aged care needs through My Aged Care.
    How ACSOs Can Help:
    ✨Information: Detailed info on aged care services.
    ✨Eligibility and Referrals: Check eligibility and refer for assessments.
    ✨ Representation: Help appoint a My Aged Care representative.
    ✨ Financial Guidance: Provide financial info on services.
    ✨ Local Support: Connect to local support services.

    Read More »

    New Government funded service: Free aged care translation service including sign language | Aged Care | Gratitude in-home care

    Aged care providers have free access to TIS National, which includes 24/7 immediate phone interpreting, pre-booked phone interpreting, on-site (in-person) interpreting, Automated Telephone Interpreting Service (ATIS), and video remote interpreting. These services ensure effective communication and improved care for older Australians from diverse backgrounds.

    Read More »


    84 Hotham St, Preston VIC
    Support: 1300 912 155
    Office: 03 9863 6149
    Office Hours
    mon – fri :
    09:00am – 5:00pm