84 Hotham St, Preston VIC 3072

Office Hours: MON – FRI 09:00am – 5:00pm

 

Email: [email protected]

 

Using Home Care Package Funding in Emergency

In the event that recipients of home care packages are in flood affected areas and request the use of unspent funds to clean up their homes, aged care providers should make sure the costs will not already be covered by their insurance and/or provided by state emergency management services as well as could be financed by the Australian Government’s Disaster Recovery Payment program.
The following are a list of services and items that Home Care Packages can be used on in case of emergency.

  • Cleaning services
  • Cleaning equipment
  • Replacing/repairing home modifications
  • Equipment/ Appliance hire
  • Transportation
  • Accommodation

It is recommended that HCP recipients get in touch with their aged care providers to discuss their unique situation to clarify what exactly they may use their HCP funding for in emergency situations.
Home Care Package funding cannot be used to pay for insurance premiums or excess payments.

 

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