84 Hotham St, Preston VIC 3072

Office Hours: MON – FRI 09:00am – 5:00pm


Email: info@gihc.com.au


Star Rating for Residential Aged Care

The My Aged Care website will display an overall star rating based on the quality indicators and data available for residential aged care services.

By comparing services, senior Australians, their families, friends, and carers will be able to make informed decisions on their care.

The star ratings are expected to be made available on the My Aged Care website by the end of the year.

The Residential Aged Care Star Ratings will be based on 4 criteria.

  • Quality indicator program (pressure injuries, physical restraint, unplanned weight loss, falls and major injury, medication management)
  • service compliance ratings
  • consumer experience
  • staff care minutes.

Each category will have its own star rating from 1 to 5.

  • 1 Star = Below Standard
  • 3 Star = Average
  • 5 Star = Quite Outstanding


For more information on the star rating head to https://www.health.gov.au/initiatives-and-programs/star-ratings-for-residential-aged-care

and other aged care reforms, head to https://www.agedcarequality.gov.au/sites/default/files/media/aged-care-reforms-overview-fact-sheet.pdf