84 Hotham St, Preston VIC 3072

Office Hours: MON – FRI 09:00am – 5:00pm


Email: [email protected]


Quality Indicator Program Updates and Planned Expansion into In-home Care | Aged Care Australia | GIHC

The Department of Health and Aged Care launched the Quality Indicator (QI) Program on 1 July 2019. At that time, all residential aged care providers were to report on 3 mandatory quality indicators. These related to:

  • pressure injuries
  • physical restraint
  • unplanned weight loss


The program was updated and expanded on 1 July 2021 to include:

  • medication management
  • falls and major injury


On 1 April 2023 there had been a further expansion of the QI Program to add an additional 6 quality indicators.

  • activities of daily living
  • incontinence care
  • hospitalisation
  • workforce
  • consumer experience
  • quality of life


As of 3 July 2023, residential aged care providers must report quality indicator data via a new Quality Indicators App in the Government Provider Management System (GPMS) every three months.

The Department of Health and Aged Care are currently developing the quality indicators for in-home aged care which will consist of:

  • up to 5 quality indicators for in-home aged care
  • consumer experience and quality of life measures for in-home aged care.


Get into contact with us for any inquiries and in-home aged care requests.


🌐 https://gihc.com.au/
📞 1300 912 155, (03) 9863 6149
📧 [email protected]


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