Gratitude Community Access & Transport
About Our Community Access & Transport Services
At Gratitude, we believe that staying connected to your community is just as important as receiving care at home. Our Community Access & Transport services are designed to help you get out and about safely and confidently—whether it’s a quick trip to the shops or a full day out with friends. With reliable transport and compassionate support from trained staff, we make it easier for you to enjoy the lifestyle and independence you deserve.
3 Key Benefits of Gratitude's Community Access & Transport
How our Community Access & Transport supports you and your independence
Increased Independence
With flexible, dependable transport, you don’t have to rely solely on family or public options—you can go where you want, when you want.
Better Social and Emotional Wellbeing
Staying connected with friends, joining community events, and doing things you enjoy can boost mood, reduce isolation, and improve overall mental health.
Safe and Stress-Free Travel
Our team is trained to assist you with mobility needs, ensure your comfort during travel, and accompany you throughout your outing if needed.
Stay Active, Stay Connected
Whether you want to attend appointments, visit loved ones, or just enjoy a coffee at your favourite café, Gratitude is here to make it happen. Our transport and community access services are about more than just getting from A to B—they’re about living life on your terms.
Why Choose Home Care
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Our FAQ'S
What community access and transport services are available for older Australians?
Older Australians can access transport services to help them get around and stay connected with their community. These services assist with attending appointments, social activities, and other essential outings, promoting independence and social inclusion.
Are these services covered by the Support at Home program?
Yes, transport services are included in the Support at Home program, which replaces the Home Care Packages Program from 1 November 2025. The program offers a range of services to support older Australians in living independently at home and participating in community life.
How can I access these services?
To access transport services, individuals need to be assessed by My Aged Care to determine eligibility for the Home Care Package. Once approved, a care plan will be developed, and services will be coordinated through an approved provider.
Do I need a referral to receive these services?
A referral is typically not required to access transport services through the Home Care Package. However, a comprehensive assessment by My Aged Care is necessary to determine eligibility and appropriate services. Reach out to Gratitude for an accurate, personalised quote.
Are there costs associated with these services?
There is a cost involved with this service, however it is covered by the package funding. Refer to our pricing page here for up-to-date pricing or to download our fee schedule.