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After going through surgery or prolonged hospitalisation, being home is a good place to heal physically and emotionally. Transition Care lets individuals get the right care they need to recover, meaning they can get home sooner and be in a more comfortable environment.

Depending on the needs of the client, Transition care can include allied health services like physiotherapy, occupational therapy, massage therapy, wound care, dementia support, nursing services, personal care, and domestic care, among others. Gratitude In-Home care provides all the transition care services to that any client may need to recover from a hospital stay and regain full independence sooner. Sometimes once clients recover, they continue to encounter challenges around the house or have difficulty with daily activities, if that is the case, we can continue to provide services after the transition care period.

There are many potential setbacks that can lead to readmission back to the hospital, ranging from mistakes made in taking medications, missing follow-up medical appointments, wound care to poor nutrition, dehydration, or lack of safety preparation at home, which transition care services can assist with to prevent setbacks.

Gratitude in-home care can provide any transitions from hospital to in-home care for home care package holders and self-funded individuals. As well as providing allied health services, nursing, personal care, assistance with daily living services, we can organise also any home modifications and mobility equipment to get clients to get back to independent living as soon as possible.

Gratitude In-Home Care offers a free safety Assessment of the entire home and can organise for any modifications to be done, cleaning and decluttering. GIHC can also help with making sure the correct medication is taken every day and night, as well as providing around the clock care if needed.

Contact us to have a no-charge, no-obligation chat about your options
We provide the following services:

Contact us to have a no-charge, no-obligation chat about your options.
For more info, visit our website at: http://www.gihc.com.au/ Call us on (03) 9863 6959, email us at info@gihc.com.au
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Scams affect everyone in our community, leading to millions of dollars of hard-earned money being stolen every year. Seniors are often seen as attractive targets for phone and web scams due to having accumulated more money over their lives compared to younger people, as well as being not usually very tech savy and home during work hours. Seniors tend to get scammed out of the most money each year.

In the United States in 2020, it was reported CNBC that 105,000 seniors got scammed for a combined $966 million.
One of the most common scams include rebate scams, where the caller will try to convince individuals that they’re entitled to a reimbursement from the government, bank or trusted organisation, which can contact you by mail, telephone, email, or text message. They will pretend to be an employee in the government, bank, etc and ask from a small admin fee cost before you receive your reimbursement, so they will ask for your banking details and try take as much as they can.

Other common scams include tech support scams, where the scammer will pretend to be calling from Microsoft and try to convince you that you have a problem with your computer. The most convincing tech support scams happen through tech support scam websites you may accidentally come across which fake system errors and may be displaying pop ups and audio messages, directing you to ring the tech support number. Once on the phone with the scammer, they will ask you to download software so they can take control of your computer to install malware and steal data from your computer. This malware will be used to find any financial information or personal details to be used as ransom.

So, how do you protect yourself against scams?
The Australian government has released information online on how to spot a scam, how to protect yourself, educational resources and information on how to get help.

How to spot a scam
• pretend to be from an organisation you trust and ask for your personal details in a call or a text
• say that you have won a prize or there’s money waiting for you
• use logos and copy real text messages to look legitimate
• disguise their number/s, to make it look like they’re calling from somewhere local
• call over and over, making it hard to ignore
• use ‘robocalls’ or recorded messages saying your internet will be disconnected and ask for payment or personal data
• lie and tell you stories, like your computer needs urgent attention
• act like it’s an emergency and tell you something bad will happen if you don’t click a link or call a number to check your details.
It’s probably a scam if:
• a call or text sounds too good to be true
• someone you don’t know has your personal details
• your bank (or another institution that you trust) calls or texts you to ask for personal information or money
• you’re threatened or made to feel afraid
• someone asks to access your computer.

How to protect yourself from phone scams
Remember the rule: If in doubt, don’t.
Don’t answer, don’t click on links, don’t give personal details, and don’t give money.
• Don’t answer if you don’t know who it is. Let the call go to voicemail first. If the caller leaves a number, check that it matches the one on their website.
• Don’t reply or click on any links in text messages.
• Don’t ever send money.
• Don’t ever tell anyone your personal details—passwords or other sensitive information.
• Don’t ever let someone take control of your computer.
• Check if an unknown number is from an official source by checking online. Typing the number into a search engine like Google might come up with details about the owner of the phone number.
• Carefully choose who you share personal details with online and update privacy settings on social media.

Microsoft has also released information online on how people can protect themselves against tech support scams.
Microsoft make it clear that Microsoft will not send unsolicited email messages or call if you didn’t ask them to, and under no circumstances would they request personal or financial information, as well as requesting bitcoin or gift cards. Furthermore, any errors messages will never include a tech support number.

What to do you do if a scammer has your information?
If you have downloaded any software at the request of the scammers, it is important that you uninstall it, then run a windows security scan and other scans to make sure there’s no malware left. Alternatively, you can run a factory reset, which will be sure to remove any unwanted data.
If the scammers have made any payments, it is important to contact the bank as soon as possible to contest any payments, then cancel any cards that were compromised.

Contact us to have a no-charge, no-obligation chat about your options.
For more info, visit browse our website, Call us on (03) 9863 6959, email us at info@gihc.com.au
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We all know that maintaing a balanced diet with regular meals is essential to a person’s health at any age however, The Better Health Channel which was produced in consultation and approved by The Victoria Department of Health and Dietitiens Australia suggest that nutrition needs vary with age and gender and that in fact, foods and Drinks that are considered to make up a healthy diet for younger people differs slightly from a healthy diet for seniors. Seniors are recommended to eat less of some foods and more of others. It is important to note that people may have specific nutrition requirements can differ from person to person.

According to The Better Health Channel, having a healthy diet benefits your body, your mind, and your social life, and without a healthy diet, there is a greater risk of acquiring chronic diseases such as cardiovascular disease, type 2 diabetes, some cancers, and even mental health issues, such as anxiety and depression.

Specific advice for Seniors offered by The Better Health Channel (2022):

• Your need for calcium for strong bones and teeth will increase, so extra serves of low fat milk, yoghurt and cheese are important. Other good sources of calcium are tinned salmon, sardines, leafy greens like spinach, kale and bok choy, sesame seeds (and tahini) and almonds.
• Limit your intake of foods containing saturated fats and trans fats. Remember those ‘extras’ or ‘sometimes foods’ referred to in the guidelines? Keep those to a minimum. Foods like pies, pastries, fried and battered foods, chips, and chocolate are generally high in saturated fat, and may contain dangerous trans fats. Eat these foods very occasionally. Fresh fruit with reduced fat yoghurt is a good dessert option, or cakes and crumbles made with wholegrain options, like oats.
• Talk to your doctor about your personal health needs, particularly about how best to apply the dietary guideline that says to limit saturated fats, added salt, and added sugars (above). Some older people may be at risk of malnutrition from restricting their food intake, and eat too few nutrients and kilojoules for their age.
• Eat plenty of fibre and drink plenty of fluids. Water is essential for hydration, digestion and blood volume, but now you’re older, you may not feel as thirsty as you once did, even when your body needs fluids. Try to drink water about 6–8 cups of fluid a day, and more in warmer weather or when exercising. Water is your best bet for hydration, but tea, coffee, mineral and soda water, and reduced fat milk count too. High fibre foods and plenty of fluids will help to move slow bowels.
• Use less salt. Everyone needs some salt, but too much can increase your risk of high blood pressure and heart disease. Watch your intake of high salt foods, such as cured meats (ham, corned beef, bacon, lunch meats etc.), snack foods (potato chips and savoury pastries etc.), and sauces (soy sauce, for example). Choose reduced salt food when shopping, and flavour your cooking with herbs and spices instead of salt.
• Watch your alcohol intake. Follow Australian guidelines if you drink: no more than two standard drinks on any given day for healthy men and women.
• Get your vitamins and minerals. If you eat less or have digestive issues, you may be deficient in some important vitamins and minerals. Speak to your doctor about your levels, and always choose a variety of foods from the five food groups.
• Fish is your friend. Regularly consuming fish may reduce your risk of heart disease, stroke, dementia, and macular degeneration (a type of vision loss). Eating fish twice a week is wise.
• Maintain healthy weight and muscle strength through physical activity. The benefits of walking for older people]. It’s been shown people over 65 years often have better health if they carry a little extra weight and have a slightly higher body mass index. Talk to your healthcare professional if you need to lose or gain weight.
• If you’re on a budget, simply do your best with your food choices. Plan well, use what’s available, and buy only what you need. Look out for quick and easy healthy recipes for one or two people, and try to eat regularly with family and friends if possible.
• Be careful with your teeth. If nuts, grains and hard fruits and vegetables are difficult to chew, try milled wholegrains, soft cooked and canned fruits and vegetables, and nut pastes and butters.

Seniors should incorporate the advice offered above, as well as making sure to follow the Australian Dietary Guidelines set out by the Australian Depertment of Health which is a guideline for people of all ages, developed by the National Health and Medical Research Council, with input from Nutrition experts.

 

What are the Australian Dietary Guidelines?

• Eat a wide variety of foods from the five food groups: plenty of colourful vegetables, legumes/beans; fruit; grain (cereal) foods, mostly wholegrain and high fibre varieties; lean meats and poultry, fish, eggs, tofu, nuts and seeds; milk, yoghurt, cheese or their alternatives, mostly reduced fat.
• Drink plenty of water – six to eight cups of fluid per day.
• Limit foods high in saturated fat, such as biscuits, cakes, pastries, pies, processed meats, commercial burgers, pizza, fried foods, potato chips, crisps and other savoury snacks.
• Replace high fat foods containing mostly saturated fat with foods containing mostly polyunsaturated and monounsaturated fats. Swap butter, cream, cooking margarine, coconut and palm oil with unsaturated fats from oils, spreads, nut butters and pastes, and avocado.
• Limit foods and drinks containing added salt, and don’t add salt to foods in cooking or at the table.
• Limit foods and drinks containing added sugars, such as confectionery, sugar-sweetened soft drinks and cordials, fruit drinks, vitamin waters, energy and sports drinks.
• Limit alcohol. (Drink no more than two standard drinks a day.)
• Keep ‘extras’ or ‘sometimes foods’ to a minimum – they’re not a regular part of a healthy diet. Extras are the high sugar, high fat, high salt foods listed above, such as commercial burgers, pizza, alcohol, lollies, cakes and biscuits, fried foods, and fruit juices and cordials.
• Be physically active. (Aim for at least 30 minutes of moderate intensity physical activity, such as walking, every day.)

 

Shopping support and Meal preparation Assistance

Shopping for ingredients and cooking healthy meals can often seem daunting. This leads to a reliance on quick and easy foods that may lack the nutrition required. Gratitude In-Home Care offer a personalised service for food shopping and meal preparation, with experienced carers to help prepare meals that are tasty and nutritious.

Our friendly support workers will happily clients in keeping  meal planning and preparation simple. Our support workers will lovingly prepare meals for, breakfast, lunch and dinner based preferences of clients such as favourite meals and snacks.

We understand you might not have a driver’s licence, so it can be difficult to go to supermarket on your own, and walking around a store with a shopping trolley or a full basket might be tricky.

Your nutrition and health is as important to us as your meal satisfaction. We provide healthy meals, giving you the option to enjoy fresh foods that match your specific dietary needs, food preferences and nutritional requirements while still tasting delicious.

Meal and shopping services include:

• Grocery shopping, food preparation and/or cooking
• Transport to and from the shops
• Meal delivery
• Food subscription services
• Cooking programs
• Diet, nutrition, food storage and food safety
• Feeding
• Special dietary requirements for health, religious, cultural and other reasons
• Shopping for items like clothes and gifts, etc

Contact us to have a no-charge, no-obligation chat about your options.
For more info, visit our website at: http://www.gihc.com.au/ Call us on (03) 9863 6959, email us at info@gihc.com.au
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At Gratitude In-home Care, we understand that sometimes the simple activities that are part of everyday living become more difficult or impossible to manage. This can be due to illness, disability, frailty or other concerns. Our friendly support workers can help with a range of personal care tasks in a considerate way with a focus on dignity and respect. This may include supervision or assistance with personal care activities such as:

The assistance of a non-family member is often more beneficial when undertaking some personal care activities. It preserves both the dignity of family members and that of the individual.

Gratitude In-Home Care Support Workers are respectful and considerate of our clients’ dignity. The way they behave is always in a way to avoid any kind embarrassment or distress when supporting clients with their activities of daily living

Personal Care is commonly used all levels of Home Care Packages. If you do not yet have a Home Care Package and think you may be eligible for one, Contact Us, and we will guide you through the process. In the case in individual does not have a home care package, we can provide all the same services at the costs of the individual.

Some personal care activities may require extra help, especially those which involve physically moving individuals such as toileting, showering, grooming, shaving, turning, and transferring. All personal care services that an individual may need can be paid for with Government Home Care Packages and Gratitude In-Home Care can undertake all these activities. Since we do not subcontract or outsource, you will not get strangers on your doorstep.

It is also very important that the person who is providing the personal care activities does a thorough job and in the case of bathing, it is important to wash off any bacteria, dead skin, and perspiration which may otherwise cause issues.

Prior to providing services, we will visit the client’s home and conduct a free home safety assessment and decide whether safety measure need to be put in place, such as non-slip mates in the bathroom, handrails, and lights.

Gratitude In-Home care provides all the services that government home care packages fund for, such as

Contact us to have a no-charge, no-obligation chat about your options.
For more info, visit our website, Call us on (03) 9863 6959, email us at info@gihc.com.au
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Visit our blog to read about all the services that are included in a Home Care Package in detail at GIHC.com.au/blog.

For more info, visit our website at: http://www.gihc.com.au/ Call us on (03) 9843 6149 or 1300 912 155 after hours, email us at info@gihc.com.au

To apply for a job as a care worker, send your resume to careers@gihc.com.au or contact us.

Respite care provides some short-term relief for primary carers. It isn’t uncommon for family members that assume the role of primary care giver to suffer some form of burnout.

Respite care is a short-term stay away from home for elderly people, from as little as a few days to a few months. Government home-care package holders are eligible for respite care but the during of respite services depends on the level of funding available. If you need assistance applying for government funding or organising respite services, contact us on 1300 912 115.

There are two main forms of respite care, being in-home respite and Residential respite care. In-home respite takes place in one’s own home and tends to be the cheapest form of respite care. In-home respite can take place during the day or at night. Residential respite involves staying away from home in short-term accommodation such a private hotel room or facility. This form of respite care is typically more expensive than in-home respite because there are many more fees involved, whereas in-home respite is a personalised fee. Gratitude In-Home Care offers both in-home respite and Residential respite care options, contact us to discuss your options.

The Government (My Aged Care 1800 200 422) can assist with organising Respite care in the form of residential aged care. Instead, Gratitude in-home care has private Respite accommodation with vacancies every day of the year as well as in-home respite options, both with no waiting list.

There are some signs to look out for which might indicate that you may need relief from caring for a short amount of time, therefore it’s worth considering Respite.

• Physical tiredness or mental fatigue

• Your caring duties interfere with your own social or working life

• Frequent Sickness

• Sadness and Anger

Our services may be organised at regular intervals, ad-hoc, or in response to an emergency or crisis. We have no waiting lists, so you can feel confident that we can respond to your needs in a timely manner. Each respite care booking is specifically designed to meet individual needs and may include:

• Domestic Assistance

• Personal Care

• Companionship

• Live-in Care

• Oral Hygiene

• Basic Foot and Skin Care

• Fitting Aids and Appliances

• Medication Prompting

• Assistance with Eating and Drinking

Gratitude In-Home Care offers a free safety Assessment of the entire home and can organise for any modifications to be done, cleaning and decluttering. GIHC can also help with making sure the correct medication is taken every day and night, as well as providing around the clock care if needed.

Contact us to have a no-charge, no-obligation chat about your options.
For more info, visit our website at: http://www.gihc.com.au/ Call us on (03) 9863 6959, email us at info@gihc.com.au
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Friendship is one of the most valuable and important things in life, for people of all ages. It can be more difficult for seniors to remain connected with others for several reasons. The focus of companion care is to help seniors cultivate meaningful relationships and connect with their local communities, while living an active and fulfilling lifestyle.

We are aware of the importance of social contact and companionship care to our clients’ quality of life. Our approach to care and support is relationship-based, not being solely focused task-based. We understand that care is personal. We match each client with a compatible care worker. Companions offer invaluable friendship and emotional support to the elderly.

Harvard Medical School released an article on the benefits of strong relationships, stating that that regular companionship can result in being happier, result in having fewer health issues resulting in living longer, while having fewer companionship can be detrimental to once’s health.

A 2015 study published in the journal Perspectives on Psychological Science found that interaction is crucial to emotional health and isolation can result in health deterioration and is associated with higher rates of chronic disease, depression, and dementia.

Connecting with people significantly enhances quality of life. regular social interaction with other adults. Our staff start by understanding who they support, and finding out more about them, through conversations, companionship, sharing meals, social outings, outdoor activities, crafts, games, reminiscing and more.

Does your elderly loved one need some extra help around the house – or even some company and companionship? Our experienced, caring companions would be glad to assist. We are dedicated to helping seniors live independently and with dignity in the comfort of their own homes.

Gratitude In-Home Care offers a free safety Assessment of the entire home and can organise for any modifications to be done, cleaning and decluttering. GIHC can also help with making sure the correct medication is taken every day and night, as well as providing around the clock care if needed.Contact us to have a no-charge, no-obligation chat about your options.

We offer the following Services:

Contact us to have a no-charge, no-obligation chat about your options.
For more info, visit our website at: http://www.gihc.com.au/ Call us on (03) 9863 6959, email us at info@gihc.com.au
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There have been several research studies which have found that music can alter and improve how the brain functions in people that suffer from Alzheimer’s and other forms of cognitive impairment.

The documentary Alive Inside shows how the Music & Memory program depicts many individuals that are suffering from Dementia and their reaction to listening to their favourite music. One individual in the documentary that is usually unresponsive and unable to respond to basic questions is given his favourite music to listen to and suddenly becomes energized and excited. After listening to his favourite music, he temporarily regains the ability to answer questions about his favourite music which would not happen otherwise.

The Music & Memory program started in the US and has now spread across the globe including Australia. Music has been found to cue for autobiographical memories which reinforces our own identity. In the powerful documentary, the Neurologist, Oliver Sacks noted that “Music evokes emotion, and emotion can bring with it memory…it brings back the feeling of life when nothing else can.”

A 2015 study by Anglia Ruskin University of Cambridge found music therapy showed profound benefits such as an improvement of dementia, wellbeing, and behaviour.
A study from 2017 published in the American Journal of Geriatric Psychiatry, found that nursing homes that used music therapy found there less a decline the need for anti-anxiety and antipsychotic medications given to patients.

We offer the following Services:

Contact us to have a no-charge, no-obligation chat about your options.
For more info, visit our website at: http://www.gihc.com.au/ Call us on (03) 9863 6959, email us at info@gihc.com.au
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Home Care Packages allow for funding for assistance of a range of different services, depending on your needs. If you choose Gratitude In-Home care as your home care services provider, you can have the peace in mind knowing that all of the services that Home Care Packages fund for can be offered by Gratitude In-Home Care.

Ths video can be found on YouTube here.

Gratitude In-Home care provides all the services that government home care packages fund for, such as..

Personal Care

sometimes the simple activities that are part of everyday living become more difficult or impossible to manage. This can be due to illness, disability, frailty, or other reasons. Our friendly support workers can help with a range of tasks in a considerate way with a focus on dignity and respect.
• Bathing / showering and drying• Oral care• Dressing• Grooming & shaving• Changing of continence aids• Assistance with toileting• Repositioning bed-bound clients• Assisting with range-of-movement activities

Respite Care

Respite care provides a well needed break for families and other primary carers to maintain the health of the primary care giving relationship. Our services may be organised at regular intervals, ad-hoc, or in response to an emergency or crisis.We have no waiting lists, so you can feel confident that we can respond to your needs in a timely manner. Each respite care booking is specifically designed to meet individual needs and may include:• Domestic Assistance • Personal Care • Companionship• Live-in Care• Oral Hygiene• Basic Foot and Skin Care• Fitting Aids and Appliances• Medication Prompting• Assistance with Eating and Drinking

Nursing Services

We provide clinical Nursing services for treating and monitoring medical conditions at home from short periods of time as well as overnight and 24-hour care
Our clinical nursing services Our clinical nursing services can be for as little as 30 minutes (after the initial assessment), up to 24-hour care, if that is what is needed. We are flexible and responsive to our clients’ needs and services can be adjusted immediately where needs change, this means that our clients are not locked into particular services.• Case Assessment and Care Planning• Wound Care• Continence Care• Diabetes Management• Medication Administration and Management• Palliative Care• Post-operative Care, to allow for early discharge from hospital• Medical companionship for travel

Overnight & 24-hour care

Gratitude In-home Care understands that people need different levels of overnight care. We offer two types of overnight care – active care and inactive care – to provide assistance and a sense of security overnight.

Inactive overnight care

Inactive Care is for people who need a few hours of care before bed and the morning after. Over a 12-hour period, the support worker sleeps in your home and will be available to support you when and if required before, during and after the inactive sleeping period.

For some people, having a carer stay overnight provides peace of mind and security so they can wake up fresh, well rested and with good company to start the new day.

Active Overnight Care

Active care involves continuous active support throughout the night. Our carer will not have a designated sleep time and provides assistance when required.

Medication Assistance

Keeping track of which medication to take at specific times can be difficult to manage, regardless of age or ability, and taking incorrect amounts can have serious consequences.Gratitude In-home Care can help relieve this stress by providing support to ensure prescribed medication is taken as prescribed and at the right time.

After Hospital Care

After going through surgery or prolonged hospitalisation, your home is a good place for you or your loved one to heal physically and emotionally.Gratitude In-home Care lets you shorten your hospital stay and lets you get home sooner after surgery with our post-operative care services in the comfort of home.
Companionship
It can be difficult for people living at home as they age if they do not have a large social network or family to support them. Our dedicated care staff are more than happy to provide companionship to our clients. These services can include: • Taking clients to appointments• Attending a day service or community event• Attending religious events or places of worship• Spending time with clients enjoying their favourite activities they have always enjoyed • Accompanying clients on walks or to the theatre or cinema

Shopping Support & Meal Preparation

At any stage in life, having regular balanced meals is essential to maintaining good health. The benefits of healthy eating include higher energy levels, better management of chronic health problems, increased mental acuteness, stronger resistance to illness and disease and shorter recuperation times. Healthy eating can also help people maintain a positive outlook and stay emotionally balanced.

Gardening & Home Maintenance

We believe a well-maintained home and garden provides a great look and feel while also ensuring homes are safe and secure.Gratitude In-home Care gardeners and handymen are all police checked, fully insured, punctual, friendly, and professional.Some of the services we offer include:• garden maintenance• lawn mowing & edging• home maintenance tasks• window cleaning

Palliative Care

Through palliative care at home, your loved one can spend their remaining days in familiar surroundings with the people they love. Our nurses are experienced in addressing the healthcare needs of patients with cancer and other life limiting and terminal illness. They are also equipped to provide emotional and psychological support for patients and their family members during what can be a very trying time.Working closely with our clients, their families, doctors, pharmacists and other health providers, we provide our clients with the peace of mind that their care needs will be met in the comfort of their own home.

Allied Health Services

We provide a wide range of Allied health services to assist with enhancing physical and mental function. Some of the Allied health services we provide are include:

• Physiotherapy

• Occupational Therapy

• Massage therapy

• Mobility equipment

• Pressure reducing equipment

• Safety equipment

 

Contact us to have a no-charge, no-obligation chat about your options.
For more info, visit our website at: http://www.gihc.com.au/ Call us on (03) 9863 6959, email us at info@gihc.com.au
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There are so many different types of fees involved in the Aged Care Sector of which some are set by the government, and others are decided by aged care providers. Below is a breakdown of the Home Care Packages fees you may come across.

• Administration cost – Aged care providers charge administration fees to pay for staff wages, and other overheads. Aged care providers usually take a percentage of clients’ overall home care package to calculate this fee, which can vary a lot between providers.

• Care Management – If you are not self-manager your home care package, you will have to pay the Care management and coordination fees cover activities such as assisting you with referral and coordination of other services and purchasing of goods and equipment required for your support. Care Management fee can be reduced depending on your level of involvement.

• Basic Daily fee – Some home care providers will charge a basic daily fee which can vary depending on the provider and home care package level. The government sets a maximum basic daily fee that home care providers must stick by.

• Income-tested care fee – The government carries out an assessment of your income and assets and calculates how much you must contribute to the cost of your care, if any. .• Setup fee – Some home care providers will charge a fee to cover the cost of the initial set up of your package, including care planning, budget preparation, admin tasks etc. This fee can depend on the level of home care package and amount of work that needs to be put in by management.

• Exit fee – Some home care providers may charge an exit fee to cover the cost of admin and care management tasks. Some home care providers charge as much as a $1,000 exit fee.
Gratitude In-Home care only charges one low flat fee of 25% of your Home Care Package. It is a flat fixed fee with no hidden charges. We have no set-up fee, no exit fee and no basic daily fee.Our fee structure is simple to understand and designed to support you in getting the most care possible from your Home Care Package.

With our low flat rate clients receive maximum benefit from their Home Care Package when they choose Gratitude In-home Care. Unlike other providers, we remember that it is your funding and use it to best support your independent living. We are dedicated to great customer service which our clients love. We are friendly, professional, and reliable when you need us
If you would like a thorough explanation of fee types and structures, get in contact with us for a no obligation chat and one of our friendly staff.

Gratitude In-Home Care offers a free safety Assessment of the entire home and can organise for any modifications to be done, cleaning and decluttering. GIHC can also help with making sure the correct medication is taken every day and night, as well as providing around the clock care if needed.

This video can also be seen on YouTube here.

For more information about our services,visit our website at: http://www.gihc.com.au/ Call us on (03) 9843 6149 or 1300 912 155 after hours. Contact us to have a no-charge, no-obligation chat to provide some clarity and we can discuss your options.

Contact us to have a no-charge, no-obligation chat about your options.
For more info, visit our website at: http://www.gihc.com.au/ Call us on (03) 9863 6959, email us at info@gihc.com.au
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1. Complete the Aged care Assessment Application on the My Aged Care website. This assessment checks to see you if meet the eligibility criteria, current situation and if you need help with everyday tasks. If you prefer, you can call my aged care on 1800 200 422 to discuss your needs over the phone instead of the online application. If you have previously registered with My Aged Care, you will need to call. If you like, you can contact Gratitude In-Home Care on 1300 912 155 and one of our friendly staff will assist you through the application process.

2. When the Aged Care Assessment Team (ACAT) has approved the assessment application, they will determine the best care options after a visit to your home and put you on the national waiting list which can take up to 12 months to become available.

3. My Aged Care will send you a letter to confirm that you’ve been assessed as eligible and what package level you’re eligible for and notify you that you’ve joined the national waiting list. *Note – You may request self-funded services with Gratitude In-Home Care while you’re waiting for your home care package to be made available

4. My Aged Care will send you a second letter when your package is 90 days from being available. At this stage you should complete an income and means assessment which decides if you need to contribute any fees based on your income and assets. This assessment may take less than a minute to complete.

5. My Aged Care will send you a third letter to confirm that your package is available. At this step, you have 56 days to enter an agreement with a home care services provider. If you choose Gratitude In-Home Care as your provider, one of our professionals will come to your home for a free safety assessment before commencing services. Find out today how Gratitude In-Home Care is different from other providers by visiting our website at gihc.com.au or giving us a call on 1300 912 155.

 

You can watch this video on YouTube by clicking here.

Contact us to have a no-charge, no-obligation chat about your options.
For more info, visit our website at: http://www.gihc.com.au/ Call us on (03) 9863 6959, email us at info@gihc.com.au
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