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Providers will no longer be able to charge exit fees.

Providers cannot charge package management fees when you didn’t receive any services from them.

There are set limits for management fees that will be providers can charge, now being set to 20% for care management and 15% for package management.

Charges for brokerage or subcontracting of goods or services must be charged all-inclusively and agreed on before good is purchased or services commence. Providers cannot charge a separate handling or invoicing fee.

These changes will force some providers to be more transparent when it comes to fees and drop their fees, in turn giving a lot of seniors more hours for their home care packages than before when they could charge 40-50% of people’s home care packages, with the addition of exit fees, and hidden fees.

View the Home Care Packages pricing update via the link on this page.

December is Universal Human Rights Month. This is a good time to reflect on the way we treat others, our views on how everyone deserves to be treated, how our country upholds human rights, and what could be done better.

You can celebrate universal human rights month by doing something good for others, whether big or small.

When it comes to the aged care industry in Australia, everyone has the right to high quality care and services, always treated with respect, listened to, and understood. For a full list of rights, head to the my aged care website. 

The federal government has just released a Covid Health Management plan for 2023. Some of the key points of the plan can be seen below:

• Covid admissions to hospitals will be funded by the government.
• Covid vaccine program will be extended until December 2023.
• Only individuals who get a medical referral can get a PCR test as of next year.
• Getting a PCR test is not required nor advised for low-risk people.
• More assistance will be available for aged care, First Nations, disability, and multicultural communities.
• Individuals can get 10 Subsidised consultations with psychologists.

The COVID health management plan for 2023 will cost an additional $2.9 billion and is being implemented at a time when cases in NSW are surging, with 40,000 cases and 48 fatalities reported in the most recent week. Covid is expected to continue developing for at least two more years but is not expected to develop into a very severe strain.

View the full plan

There are currently no restrictions limiting the number of visitors in the residential aged care and home settings this Christmas in Melbourne, Victoria.

However, for the residential aged care setting, all visitors and staff should wear a mask when visiting.

People that are not feeling well should not risk visiting elderly and social distancing should be practiced where possible. We encourage visiting elderly loved ones, as for some, Christmas can be a lonely time, and time is precious.

Changes to the residential aged care funding model took place on October 1, and with this, residents are getting more time with nurses and personal care workers, however a survey from Allied Health Professions Australia (AHPA) has found that allied health professionals working in nursing homes are experiencing reduced hours since funding model changes. As a result, one in eight allied health professionals have lost their jobs and further 30 per cent are planning to leave the residential aged care sector.

AHPA CEO Bronwyn Morris-Donovan states that we’re seeing serious impacts as a result of the government not setting allied health benchmarks such as minimum allied health minutes or targeted funding.

1.       What makes your organisation different from other providers?

It is important to do research into organisations and find out which organisation is best suited to your needs and preferences.

2.       What services do you offer?

It is important to be detailed when explaining the services that you require. You should also include care needs, frequency, duration, location, preferences, medical conditions, and when when you require the services to be delivered. All these items and more should be outlined in an intake/referral form.

3.       What fees are involved?

It is important to know what fees are involved and how much they cost because it will depend how many hours you can get for your home care package or how many hours you can afford to pay out of pocket if you’re a self-funded individual. Some providers charge entry, exit, and daily fees, so make sure to be aware of all the fees before signing an agreement.

4.       How much do your services cost?

It is important to know how much the services you require will be costing you, whether you have a home care package or if you’re a self- funded individual. Providers should be happy to let you know exactly how much everything will cost.

5.       What is the minimum number of hours per shift?

Most in-home aged care providers have a minimum number of hours of shift that you can request because it isn’t easy to get personal care assistants to work short shifts, especially if they’re required to drive to a different suburb.

Visit http://www.gihc.com.au/ to see what makes us different, check out our services, pricing, fees and more information and make the right decision for you. Contact us for more information.