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About GIHC
Excellence in Private Home Care

Supporting Older Australians to Live with Dignity, Independence, and Choice
At Gratitude In-Home Care (GIHC), we believe that ageing should be a journey of dignity, empowerment, and care—delivered with sincerity and respect. Since our founding in 2018 we’ve been proud to support older Australians with compassionate, high-quality in-home care that prioritises independence, personal choice, and wellbeing.
What began as a Melbourne-based provider offering fully managed home care services has now grown into a nationwide organisation. Since 2022, we’ve expanded our reach across Australia, specialising in self-managed Home Care Packages. Our goal is to give people the tools and support they need to live safely and comfortably at home—on their own terms.
But what truly sets us apart is in our name: Gratitude.
Our Vision
We aim to lead in home aged care by delivering personalised, high-quality service that enriches lives with warmth and compassion.
Our Mission
Gratitude In-Home Care delivers exceptional, compassionate support to older adults, enhancing their quality of life through service excellence and innovation.
What Gratitude Means to Us
“Gratitude” is more than a word—it’s the foundation of how we serve, communicate, and build relationships.
We chose the name Gratitude In-Home Care because we believe in recognising the value of every person we care for. We are thankful for the trust our clients place in us, and we approach every interaction with a spirit of appreciation, humility, and genuine service.
“Gratitude is not only a response to life—it’s a way of life.”
“Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.”
In our daily work, gratitude shapes how we:
- Listen deeply to understand each client’s story and needs
- Respect personal choices, routines, and values
- Support independence rather than replace it
- Build meaningful connections with individuals and families
- Appreciate every opportunity to improve someone’s quality of life
We also believe that gratitude is contagious—it lifts spirits, fosters trust, and brings a sense of purpose to the work we do.
By leading with gratitude, we create a culture of kindness, accountability, and connection that touches every aspect of our service—from our team members to the individuals and families we support.
Gratitude at the Heart of Our Care
At Gratitude In-Home Care, we don’t just offer services—we create meaningful partnerships with our clients and their loved ones. If you’re looking for a provider that leads with heart, listens with care, and values every step of your journey, we’re here for you.
Because at the core of who we are is gratitude—for life, for connection, and for the privilege of caring for those who once cared for others.
By leading with gratitude, we:
- Listen with care – understanding each person’s story, needs, and preferences
- Serve with respect – honouring independence, routines, and personal choices
- Act with kindness – treating every client like family, with warmth and sincerity
- Support with intention – making sure each action contributes to quality of life and wellbeing
- Appreciate trust – recognising the responsibility and honour of being invited into someone’s home
Our Values
These core values drive our approach to home care:
- Gratitude – We show appreciation in every interaction and remain humble in our service.
- Respect – We honour the individuality, rights, and voice of every client.
- Compassion – We approach our work with empathy, patience, and care.
- Integrity – We are honest, transparent, and always act in the best interest of those we support.
- Empowerment – We enable our clients to make informed choices and maintain control of their care.
- Reliability – We follow through on our commitments—consistently and professionally.
A National Provider, with a Local Touch
Though we now operate across Australia, we’ve held tightly to our original promise: deliver care with personal attention, compassion, and consistency. Our clients are never just numbers—they are individuals with unique stories, families, and dreams. Our team gets to know you, respects your voice, and is committed to helping you live on your own terms.
Our Expertise
We Provide Expert care for a better quality of life
We are your trusted partner in your health journey
Quality of Care Services
We're committed to delivering the highest quality of service, ensuring compassionate, personalised care that exceeds expectations.
Satisfaction Guarantee
We guarantee satisfaction by providing personalised, compassionate care and continuously striving to exceed your expectations.
24/7 availability
Whether you need short-term recovery care or long-term assistance, our team is available around the clock.
Get In Touch
Contact us today to schedule a consultation
With GIHC, you’re not just receiving care , you’re gaining a trusted healthcare partner.